Zzoomm 1Gig Full Fibre, SandhurstLast 24h

2026-11-03 20:00:01 → 2026-11-04 20:00:01 · page generated 2026-11-04 20:00:01 (Europe/London) · updated on the hour

No full outages in the last 24h, but the line was degraded
1 spell of packet loss or high latency totalling 3m 4s
Right now: connected, clean for 21h 5m (no outage or degradation since Tue 22:55) · checked Wed 20:00
Uptime
99.99%
external hosts reachable
Full outages
0
none
Degraded spells
1
3m 4s of loss / lag
Avg latency
19 ms
to external hosts
Packet loss
0.01%
ISP hop: 957 lost of 957
Last speed test
909↓ 735↑
Mbps at Wed 14:44

Verdict per minute

20:0000:0004:0008:0012:0016:0020:00

okdegradedDNS failureinternet outagehome networkspeed testmonitor off

Latency (ms, per-minute average; shaded spans are logged events)

050100150200250 ms20:0000:0004:0008:0012:0016:0020:00

Home routerCloudflareGoogle DNSOpenDNSModem hopISP hop

Packet loss (%, worst minute)

0255075100 %20:0000:0004:0008:0012:0016:0020:00

Home routerISP hopExternal hosts (worst per minute)

Where the loss sits

For every second in the window where at least one external host dropped a ping, was the home router or the provider's first hop also silent at that same instant? Seconds during the monitor's own throughput tests are excluded.

Seconds with any external lossAll external hosts lostHome router also lostISP hop also lostLost beyond the first hop
16 of 85,33913 (19%)16 (100%)0 (0%)

Reading it: a high "home router" share means the problem is inside the property. A high "first hop" share means the provider's gateway itself is dropping traffic. A high "beyond" share means packets get past the first hop and are lost deeper in the provider's network or upstream.

Events (provider-attributable, newest first)

StartDurationLayerSeverityWhat happened
Tue 22:513m 4sInternetdegradedDegraded connection — high latency (223 ms)

Throughput (Mbps)

037575011251500 Mbps20:0000:0004:0008:0012:0016:0020:00advertised 1000

DownloadUploadfailed test

TimeDown MbpsUp MbpsPing idle msPing under load ms
Wed 18:44failed
Wed 14:4490973518933
Wed 10:4490786818770
Wed 06:4485769218600
Wed 02:44915791181120
Tue 22:4491472018736

How this is measured

A monitor on a wired machine behind the home router in Sandhurst pings the router, the provider's path hops and three independent external hosts (Cloudflare, Google DNS, OpenDNS) once a second, checks DNS every 15 s and HTTPS every 30 s, and runs a throughput test every 240 minutes. A one-second state machine classifies each moment: router unreachable = home problem; router fine but every external host unreachable = provider outage; sustained loss ≥ 10% or latency ≥ 150 ms = degraded. The minutes in which the monitor runs its own throughput test are left out of every figure and chart.