Zzoomm line status, Sandhurst

2026-09-30 10:00:01 → 2026-10-01 10:00:01 · page generated 2026-10-01 10:00:01 (Europe/London) · updated on the hour

This page is old. It is republished every hour; when an update is missing, the monitor usually could not reach the internet to publish, which itself points to a line fault. The next successful update will include that period.

No full outages in the last 24h, but the line was degraded

3 spells of packet loss or high latency totalling 4m 37s

Right now: connected, clean for 7h 21m (no outage or degradation since Thu 02:39) · checked Thu 10:00

Uptime

99.97%

external hosts reachable

Full outages

none

Degraded spells

4m 37s of loss / lag

Avg latency

5 ms

to external hosts

Packet loss

0.03%

ISP hop: 2 lost of 85,001

Last speed test

934↓ 911↑

Mbps at Thu 08:07

Verdict per minute

Latency (ms, per-minute average; shaded spans are logged events)

Packet loss (%, worst minute)

Where the loss sits

For every second in the window where at least one external host dropped a ping, was the home router or the provider's first hop also silent at that same instant? Seconds during the monitor's own throughput tests are excluded.

Seconds with any external loss	All external hosts lost	Home router also lost	ISP hop also lost	Lost beyond the first hop
81 of 85,227	2	2 (2%)	1 (1%)	78 (96%)

Reading it: a high "home router" share means the problem is inside the property. A high "first hop" share means the provider's gateway itself is dropping traffic. A high "beyond" share means packets get past the first hop and are lost deeper in the provider's network or upstream.

Events (provider-attributable, newest first)

Start	Duration	Layer	Severity	What happened
Thu 02:38	51s	Internet	degraded	Degraded connection — intermittent loss
Thu 01:49	55s	Internet	degraded	Degraded connection — intermittent loss
Wed 21:32	2m 51s	Internet	degraded	Degraded connection — intermittent loss

Throughput (Mbps)

Time	Down Mbps	Up Mbps	Ping idle ms	Ping under load ms
Thu 08:07	934	911	6	1192
Thu 04:07	932	843	6	590
Thu 00:07	896	824	5	618
Wed 20:07	931	923	5	648
Wed 16:07	932	878	5	185
Wed 12:07	931	901	5	130

How this is measured

A monitor on a wired machine behind the home router in Sandhurst pings the router, the provider's path hops and three independent external hosts (Cloudflare, Google DNS, OpenDNS) once a second, checks DNS every 15 s and HTTPS every 30 s, and runs a throughput test every 240 minutes. A one-second state machine classifies each moment: router unreachable = home problem; router fine but every external host unreachable = provider outage; sustained loss ≥ 10% or latency ≥ 150 ms = degraded. The minutes in which the monitor runs its own throughput test are left out of every figure and chart.